Privacy Policy

Information We Collect

Depending on how you use our website, we may collect:

• Student name
• Parent/guardian name
• Mobile number
• Email address
• Date of birth or age, where required
• Class, course, stream or academic information
• Selected batch or lecture
• Communication preferences
• Payment and transaction-related information
• Information submitted through enquiry, admission or registration forms
• Website usage and technical information

We do not require users to provide information that is unnecessary for the relevant service.

How We Use Information

We may use the information collected to:

• Process student enquiries and registrations
• Process batch reservations and admissions
• Register students for free lectures
• Confirm payments and transactions
• Communicate regarding classes, batches and lectures
• Provide customer/student support
• Send important administrative notifications
• Improve our website and services
• Maintain records relating to enrolment and attendance
• Prevent fraud, misuse or unauthorized activity
• Comply with applicable laws and regulations

Student Information

Information relating to students may be used for academic administration, registration, attendance, communication, batch management and related educational purposes.

Where a student is a minor, parents or legal guardians should provide information and consent wherever required.

Payment Information

Payments may be processed through third-party payment gateways or financial service providers.

Sterling Classes may receive transaction-related information such as payment status, transaction reference and amount. Complete card, banking or other sensitive payment credentials are generally processed directly by the relevant payment service provider and should not be submitted through ordinary website forms.

Sharing of Information

We may share necessary information with:

• Payment gateway/service providers
• Technology and hosting service providers
• Communication service providers
• Website/application service providers
• Professional advisers where reasonably necessary
• Government, regulatory or law-enforcement authorities where legally required

We do not intend to sell personal information to third parties.

Communication

By submitting your mobile number, email address or other contact information, you may receive communications relating to your enquiry, admission, batch, lecture, payment, schedule or other Sterling Classes services.

Where applicable, you may also receive promotional communications. You may request to stop promotional communications.

Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Cookies

Our website may use cookies and similar technologies to improve functionality, security, analytics and user experience.

Third-Party Websites

Our website may contain links to third-party websites, services or payment platforms. Sterling Classes is not responsible for the privacy practices of independent third parties.

Data Retention

We may retain information for as long as reasonably necessary for the purposes for which it was collected, including academic, administrative, financial, legal and regulatory requirements.

Your Rights

Subject to applicable law, you may contact us regarding your personal information and request appropriate correction, updating or clarification.

Policy Updates

We may update this Privacy Policy from time to time. The updated version will be published on this page with the revised effective date.

Contact

For privacy-related queries, please contact Sterling Classes through the contact details published on our website.